I am a first time buyer for property purchase in London. Since the viewing of property to completion, the whole process is smooth with Ben and team's responsive help. At the beginning before I offered, Ben and team helped me to seek owner's reply to my queries about the house condition and history. In the middle of the process, Ben helped to monitor the process professionally in order to ensure the issue kept rolling smoothly by all relevant parties. Also, at the final stage of contract exchange and completion, Ben and team put great effort to push the issue and end up it got through within the target period of timeline. Because the completion is before end of June, I can save a lot of Stamp Duty within the Stamp Duty Holiday. As an overseas buyer, I have commissioned John Payne to take up the full management and letting services job for my house. I feel thankful having John Payne in the purchase process.PositiveProfessionalism