We recently sold our house in Charlton with John Payne. Our contact with Sam and Nathan in the East Greenwich office was exemplary. Their communication was brilliant - even when our initial sale fell through and I burst into tears on the phone to them! They soon turned it around for us and we had a number of offers coming through. We were at the point of changing agents until Sam and Nathan got involved. I would highly recommend them both if you are looking for an estate agent to support you along what can be a stressful process.