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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Sue Denny is absolutely excellent. Our family has bought two houses from her and I find her extremely responsive, transparent, speedy with an absolutely dogged determination to get stuff done. She’s not pushy but just the right balance of chaser / completer. When I come to sell I hope she sells it for me:-) thanks sue x

Reply from agent

Thank you Thunderbirdgirl for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sue and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

I recently had the pleasure of working with Georgia Boonton, a Lettings Negotiator at The Acorn Group, and I cannot express enough how impressed I am with her exceptional service. Georgia went above and beyond to assist us in finding the perfect rental property, and her professionalism, friendliness, and welcoming demeanour truly set her apart. She answered all our questions promptly and thoroughly, and she never rushed us into making a decision. Georgia's friendly and welcoming attitude made the entire process enjoyable. She greeted us with a warm smile and a genuine eagerness to assist, which instantly put us at ease. Her positive energy was contagious, and it made our interactions with her truly enjoyable. She was organised and efficient, ensuring that all paperwork and communication were handled promptly and accurately. In the end, thanks to Georgia's diligent efforts, we found our dream rental property! She is a true asset to The Acorn Group, and I wholeheartedly recommend her services to anyone in need of a dedicated and friendly Lettings Negotiator. Georgia, thank you for your outstanding service and for making our search for a new home a smooth and enjoyable experience. You've set a high standard for customer service, and we are truly grateful for all that you've done for us. We wish you continued success in your career, and we have no doubt that you will continue to excel in helping others find their perfect homes.

Reply from agent

Hi Grant, thank you so much for your wonderful review! We're thrilled to hear about your exceptional experience working with Georgia. It's fantastic to know that she provided you with outstanding service and made your search for a rental property enjoyable. We appreciate your recommendation and wish you all the best in your new home!

5.00 /5

Sam was always helpful, reassuring and on the case - would definitely use him again

Reply from agent

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received. Thanks, Customer Services

5.00 /5

John Payne is one of the most experienced estate agents in the Greenwich/Blackheath area. They know the local market very well and are very supportive throughout the process, end to end. We worked with Susan Denny in both our purchase and our sale and she is top notch - excellent in following up and always on the ball!

5.00 /5
Reply from agent

Thanks Sam for the 5 star review. Andrew Roberts - Customer Relations Manager

5.00 /5

Great estate agency.

Reply from agent

Dear Franco. As has been made clear to you, John Payne Estate Agents act as an intro agent only for your landlord. All the issues you have raised have been forwarded by us to the landlord who have also responded to you directly. There has been no misleading advertising from John Payne's perspective and anything outstanding needs to be raised with your landlord direct. Please let me know if we can help further. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Great estate agents, would highly recommend

Reply from agent

Thank you Harriet for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Friendly and professional. Helped me every step of the way.

Reply from agent

Thank you Rich for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Very professional and punctual. A nice surprise in an industry not famous for either.

Reply from agent

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5.00 /5

Very professional- everything went without a hiccup. Recommended!

Reply from agent

Thank you Jamie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Address

11-15 Woolwich Road, London, SE10 0RA, UK, SE10

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