Dear g t, We are truly sorry for the frustration and disappointment that you experienced with Location Location, which led you to leave a negative review. We take your feedback seriously and we understand that we let you down in this instance. We strive to provide the best possible customer service and experience, and it’s clear that we fell short of our own expectations and, most importantly, yours. We recognize the impact that this has had on you and we would like to make things right. We would be grateful if you could give us an opportunity to show you that we value your feedback and that we are committed to resolving this issue. Please reach out at your earliest convenience to vicky@locationlocation.com with your full name and full details of your experience, so that we can discuss how we can rectify the situation and ensure this doesn’t happen again. Once again, please accept our sincere apologies for any inconvenience caused. We hope to have the opportunity to make it up to you and restore your trust in our business. Sincerely, Vicky Bibiris Managing Director