I had arranged a valuation for my flat with a Location Location employee via phone and email for a Friday afternoon. I’d asked a family member to stay at my flat in order to let them in, in case I didn’t get home from work in time despite having taken half a day’s annual leave. 15 minutes after the arranged meeting time, he hadn’t turned up. Half an hour, and still nothing. I called the person and left a voicemail, and I emailed. No response. I called his office and was advised he was at another viewing. I explained the situation, and it turns out the employee hadn’t put it in his diary. Great. I rearranged the valuation for two weeks’ time, and booked a valuation with another company for one week’s time. That valuation came round, and I decided to email to cancel the one with Location Location. They questioned why I was cancelling and if I’d prefer to rearrange. I explained that their colleague didn’t turn up despite confirming via email and phone. No response. No apology. Nothing. I haven’t dealt with this company very much, but from what I have experienced I wouldn’t recommend them to anyone.