One star review due to my experience with location location as a tenant. The property manager, Adam, whose job title changed to asset manager (says it all), was incredibly unpleasant to deal with. He initially tried to claim that our fixed term tenancy finished over a month after the end date due to an unenforceable term in the contract. Following that he tried to claw back money egregiously from the tenancy deposit. This is despite the property having a leaking toilet, issues with plumbing and no oven for two months and a leak in the bedroom. It is ludicrous that after handing over £30000 of our money to the landlord in rent, the letting agents are chasing up £80 for a top up clean and £30 for a chip on the wall. I have never had an experience like this having rented in London for 8 years. If you are a landlord that wants to use a letting agency that treats tenant's like cash cows and numbers on a spreadsheet this is the perfect agency for you. They do not provide a good service to tenant's. If you are a tenant with them, make sure you log everything and dispute the check in inventory because they will try to squeeze as much money out of you as possible.