Hi Daniel, Thank you for taking the time to share your experience. We're delighted to hear that you had a positive sales journey with Drew and the team, and that Lauretta’s support was particularly helpful during the later stages. Ensuring a smooth process for our sellers is a top priority, so it’s great to know that you felt well taken care of. We appreciate your feedback regarding the buying process and communication. We always strive to be as proactive as possible, and we’re sorry if we fell short in keeping you updated on new instructions and responding to all of your queries. Your comments are invaluable in helping us improve, and we’ll take them on board to refine our service. If you’d like to discuss anything further, please don’t hesitate to reach out. Wishing you all the best in your new home, LL