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London Shared

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Landlords Beware As a landlord who rented to London Shared I would advise others thinking of doing the same to think very carefully. Whilst the rent was always paid on time and the property managers are nice and professional the business model means that you will be constantly completing repairs for them and replacing washing machines and dishwashers annually. When they recently vacated my property they refused to complete the repairs that their inventory clerk had listed as ‘tenant responsibility’. What were brand new carpets when they moved in were heavily marked where they had heavy furniture without carpet protectors, they didn’t even replace the light bulbs when it was specified in their contract. The walls were all heavily marked with stains which they claimed was wear and tear. As there is no deposit you have no protection on any of this and you are better off renting to individuals or a family. I’m very disappointed with what has happened, it was really unprofessional and I’d like to warn others about renting to them.

Reply from agent

Dear Tania, We appreciate all feedback as it gives us an opportunity to improve our service. Our relationship with our landlords and tenants are taken with a lot of care and importance at London Shared. With regards to maintenance we have an inhouse operations team that can assist with small maintenance and repair issues. However when maintenance issues needs to be looked into further by contractors who specialise in specific areas, we must inform and request the landlord to approve these visits prior to the contractor attending. Regarding the end of the tenancy, you are correct, there were some things that were overlooked from our side, such as paint work. However, following up on a conversation with you, we arranged for a contractor to attend and complete these works.I understand it was inconvenient to delay these works, so please accept our apologies for the service provided at the end of the tenancy. We are always striving to be better as a company and your feedback will definitely support us in doing so. If you have any further points you would wish to discuss please do not hesitate to get in touch. Thanks, London Shared

Contact details
Sales Phone:

020 7610 9004

Lettings Phone:

020 7610 9004

Lettings Email:

info@londonshared.co.uk

Opening hours

Unknown

Address

Unit 6, 7 Eastfields Ave, London, SW18 1RA, UK, SW18

When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.

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