While there are plenty of testimonials available on their accommodation portfolio out there, I would like to particularly highlight the level of service these guys are running and how much effort they put in retaining their existing tenants. If anyone has rented elsewhere in London before, they wouldn't be stranger to the typical agency gimmicks around maintenance. Zahraa Gradidge , property manager who not only was quick on responding to any issues reported (can expect a reply within same day if not few hours) but would action the fixing asap regardless the urgency of the matter and keep you posted with the status. so you could pretty much report and forget and Zahraa would get it sorted. Additionally Zahraa genuinely tries that the tenant doesn't take a hit for the cost unless it's very clear that tenant is contractually obliged to do so which is so different from what I have experienced previously renting via agencies who tend to enjoy playing the blame game. Thank you for getting things sorted so quick Zahraa, much appreciated !