URGENT READ if you are thinking of renting from London shared. First off let me state that the rental industry in London is PREDATORY and London shared is no different. first they will con you into a one year contract despite agreeing to 6 months or even 3 months in the first place (ya they short term and it is NEGOTIABLE) . I am not the only one they have done this with, after talking to other houses I have found no less the 5 other cases in which they have attempted to force their tenants into long term contracts despite agreeing to otherwise. Please if you are renting at London shared have a lawyer look over you contract ! It’s worth the money and make sure you demand a break clause after 3 months if not sooner ! Learn from my mistake they WILL try and get one over on you. Because I didn’t understand the contract and didn’t understand what a break clause is (despite being verbally explained to what amounted to a full on lie ) I fell victim to this scam. Second if you have an insane tenent who makes your life and the lives of others in your house miserable they will not help you even if this other roommate resorts to full on violence. They will request you deal with the police and the police will tell you without being there to see the actions they can and will not help you . Because there is no way to really know these people you are living with I highly recommend you have nothing of value in your room and also video record any and all strange behavior. LONDON SHARED WILL NOT INTERVINE WITH OTHER TENENTS NO MATER THE ISSUE EVEN IF ILLEGAL ACTIVITIES ARE GOING ON IN YOUR HOUSE. Third they have a massive problem maintaining their houses my house alone was INFESTED with mice the entire time I was there . I eventually gave up keeping food outside the fridge all together as they invaded our rooms and the entire household. Their attempts to “help” us with the mice where beyond infuriating one of which was to just throw unopened packs of rat poison around the kitchen. These people will get you to do reviews for their properties before you even have time to settle in so that you boost their credit before knowing what’s really going on . I highly recommend you approach this company with caution and don’t bother taking names since the majority of their employees don’t last long enough at their company to do anything productive . In the 3 months span I was there I talked to over 4 different people about the same issues . PROTECT YOURSELF this company is not in your best interest. If you have also had issues within these lines please reply as I am currently building a case against this company ! Update: I actually just saw this response from this company (two years later hah) and would like to inform you that it is not accurate. If anyone would like to see email exchanges regarding any issues I have highlighted here. Please let me know I would. be happy to provide. Be smart about your decisions and do your research when you choose to live abroad.