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London Shared

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

London Shared has been extremely unresponsive when it comes to maintaining the property, leaving tenants to simply live with ongoing issues. (See Christopher Sparks' review below. Their response to the review is factually incorrect). My rent was increased by 15% in the second year—well above the market rate—with only six weeks' notice, leaving me with little choice but to sign on for another six months (I had expected 3 - 5%). After giving my notice, I was contacted by another representative who, unaware that I had already handed it in, asked if I wanted to extend my contract. Strangely, they offered me a higher renewal price than what was being advertised for new tenants on their website... While this may be a good short-term option for those new to London, it’s far from ideal for the long term.

Reply from agent

Dear Dan, Thank you for taking the time to share your feedback. We are sorry to hear that your experience with London Shared did not meet your expectations. Your concerns are important to us, and we would like to address the points you’ve raised. Maintenance Issues We are sorry that you felt maintenance concerns were not handled promptly. We aim to address all property issues as quickly and efficiently as possible, and we regret that this was not your experience. If there are matters you would like to discuss in detail, We would be happy to investigate further to understand what went wrong and ensure improvements are made. Rent Increases While rental reviews are influenced by market conditions and other factors, We understand how an increase could feel significant. We strive to provide clear communication and options for our tenants during the renewal process, and we apologise if this fell short in your case. Miscommunication on Renewal Pricing: I apologise for the confusion surrounding your renewal and the pricing offered. This should not have occurred, and I will review our processes with the team to ensure consistency and clarity in communications moving forward. London Shared values feedback like yours as it helps us identify areas for growth. We’d be happy to discuss your experience further to better understand how we can improve. Please feel free to reach out directly at info@londonshared.co.uk Thank you again for your feedback, and I wish you all the best in your future endeavors. Kind regards, London Shared

Contact details
Sales Phone:

020 7610 9004

Lettings Phone:

020 7610 9004

Lettings Email:

info@londonshared.co.uk

Opening hours

Unknown

Address

Unit 6, 7 Eastfields Ave, London, SW18 1RA, UK, SW18

When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.

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