Understand that when you rent with London Shared, you are dealing with a company. So that means that they are as inflexible, money-grabbing and unsympathetic as most corporations. From the get-go, I was met with several lies including being told that I would be able to lock my bedroom door and was even given a key for the door on start of tenancy which did not work. The reason for not being able to lock your doors is due to "HMO licencing" which says absolutely nothing about there bedroom doors not having a lock. I was pretty much fobbed off whenever I tried to mention this. There was a full week where I could not use my room due to redecoration and the decorator not turning up and also not tidying up after himself, requiring me to miss the start date of my work. That is £250 of not being able to use the facilities I paid for and £500 of income I could not receive due to having to push my job start date back. London Shared were unsympathetic and not understanding, and did not offer me any form reimbursement for what was a very stressful move to London after a few months of being homeless. Not recommended, especially if you're looking for a place to call "home". This was an expensive period of my life which was made far more stressful than necessary.