***The review is about the letting branch and their landlord Jose Pizarro*** These guys make you lose faith in humanity. I rarely post reviews, specially negative ones, but I feel it's my duty to warn other potential tenants so they're not mislead and lied to the same way we were.These guys will get you at the checkout. My wife and I checked out from one of their managed flat (which is own by local chef José Pizarro). And had to keep up with dishonest and very poor behaviour from the managing agent Tonte Douglas. They kept almost £900 from our deposit claiming £50 for a light bulb (everything was working when we left and we left plenty of spares) and another £50 for shelves units which are in place and apparent in the checkout report! The list goes on. The managing agent said that it was more of "contribution towards the wear and tear" and they "cannot give the full amount back regardless". That explained it. Their "plat de resistance" was £288 for the checkout report which they didn't validate with me, it was deducted from the deposit. The same company quoted me £102 for the exact same work (I made sure to confirm given the large discrepancy). The undisputed amount was returned over 35 days after checkout after continuous chasing. All of this while we had to put up with the broken balcony door/window for almost 4 months. We stayed in the flat for almost 3 years and made significant improvement which went completely unnoticed. Now we're going into formal dispute. What a shame... I appreciate that most of the push back comes from José Pizarro himself but Madley Property should have done much better and stood up for the right thing. We should have taken words from some contractors about Mr. Pizarro’s greed and lack judgment in paying people their due. I really cannot understand how he can be in the restaurant business while being on the opposite side of common sense and generosity.