Excellent independent agent

I've sold twice through Pettys in the last 18 months, and can confidently say they are the best in the locale by some margin both in their knowledge and customer service. There may be glitzier competitors, but they just cannot compete on service and experience. The archetypal "attitude" so often encountered is completely lacking at Pettys = they strike the perfect balance in their approach between enthusiasm and over-kill. I wouldn't even think of using anyone else in this area - it's not by accident that they have so much of the market.