I had to visit my tenanted flat recently. As my fob was out of date (and the machine to fix it wasn't operational) the concierge took a great deal of time to help me access the block and was very helpful with on site information that I didn't have, not having lived on site. I also found the NGP Parking very helpful when I needed to ask for permission for a large delivery to be parked directly outside the block. I've heard some people grumble about difficulties, but I have received nothing but fantastic service from Ringley and the parking company they use. I'd also like to give a big shout-out to the waking watch security personnel who sit diligently in our buildings helping to maintain safety during this period. They are always very cheerful and helpful with things I don't yet know about. Thanks to everyone who recently helped me.