I have a property at Southpoint and I recently had a complaint regarding receiving a parking ticket for my bay. I had opted out from having my bay being monitored about nearly 2 years ago. I no longer need to display a permit yet I received a ticket yesterday. I contacted my Property Manager Mr Karl Bradley who swiftly contacted the Parking Company and he forwarded my email on. I received a reply today from the parking management who have sincerely apologised and confirmed that my bay has indeed been opted out and that my parking ticket has been waived. I would like to thank Karl Bradley for his swift response in getting this matter resolved quickly.