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Ringley Limited

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Ringley Limited

A selection of reviews/testimonials by highest rating
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1.00 /5

Im a tenant at one of the buildings they manage and my husband has been trying to get us access to the garage for a month now as our car is locked in because of a faulty key/fob. This is a basic access issue that ringley refuses to solve for us, and have passed the buck on to the landlord to chase up some secuirty firm. All we need is a new garage key, or access to the code box at the entrance. I am 9 months pregnant and forced to take walks buses and ubers to get to essential healthcare, when I own a car and pay rent. They could have helped us at least on compassionate grounds. Its is baffling to hear that they do not have access to their own building's carpark and that the landlord should take responsibility. I am desperate and very frustrated so leaving a review.

review by Saadia Gardezi

Reply from agent

Dear Saadia Ringley commenced management of your Building on the 3rd April 2023 at which point no funds or keys had been handed over to us as explained to your husband on our first site visit. We completely empathise with you and understand that this is not an ideal situation, however as explained to your husband legally we are unable to instruct any works without having funds available to pay for this and unfortunately LBM still have not provided funds. However, in a bid to try and find a solution to this we have managed to negotiate with the contractor and get them to agree to accept orders directly from leaseholders. This was communicated to your landlord and they were provided with their details last week. Ringley commenced management of your Building on the 3rd April 2023.