1 star is too much but couldn’t review with less. Moved into a new build, charged everyone incorrectly for 2 years, promises made and broken (never tried to redeem themselves), windows cleaned after 18 months moving in. Broken window replaced 12 months after moving in. Tried to claim it wasn’t broken when I moved in, despite when reviewing it with their agent sharing the photo before my moving in date he agreed it needed to be replaced. Also claiming it never happened to anyone else (yet 5 other flats out 50 having had the same issues. If you want to discuss other issues before using ringleys as a property management company you can contact me or the Samaritans, as ringleys leave you questioning everything and in a futile/ is it worth it state. However having now moved property managers, you realise how much better everything can be!!