It’s interesting to note that the positive reviews here appear to have been posted by companies/individuals that Ringley have worked with. It seems they have seen how poorly the general public rate them and have asked their friends to leave some nice reviews to bump the average up... We’ve owned our flat for two years and trying to get anything useful out of Ringley has been an absolute farce. The service charge was late last year, and a month before Christmas (great timing) we were issued a bill for two lots of charges amounting to over £1000. They offer no options for splitting the payment or paying throughout the year so it was a huge hit to our finances. We have also just received a bill asking for over £250 more because they under-estimated on the service charge. We were given no prior notice of this and the due date on the bill was two days before the envelope was even delivered (which seems to be common practice for them). One of our fire doors has been permanently locked for over a month and despite multiple emails from residents asking for them to look into it we didn’t receive any acknowledgment until two days ago. Apparently even the tragedy of Grenfell isn’t enough to spark a sense of urgency in the good people at Ringley...