Really appreciate the help I got from Liam Washington last week. My heating and hot water went down for two days, I spent all of Friday trying to get someone out and the best I could get was someone to come out on Monday, meaning I would have to go all weekend in this weather. I called Liam at around 5pm on the off chance, he’s not supposed to visit my flat but he did. He called a friend on FaceTime, between them they were trying to figure out what the problem was and he wouldn’t leave until it was all sorted. He really went above and beyond, on a Friday evening when I’m sure all he wanted to do was get home and enjoy his weekend. Top man