Made a difficult process run very smoothly

I'd been looking for a flat for a few weeks and needed to move urgently, but all of the studio properties in the area I was interested in were disappearing so quickly. Other agents had let me down, or appeared to considerably favour the landlord over the tenant. I'd almost forgotten about Stonehouse until I got a call from Rohan Varma, who had been looking on my behalf in the background. He appeared to make extra effort to get me in to view a flat early, so that I had first refusal. He then communicated with me, and the landlady, in a very open and honest manner. This meant that we both trusted him, and the offer I made was accepted. Rohan provided great advice throughout the whole process, and the move went incredibly smoothly, with references and the inventory check happening at such a speed that I was able to move in within a week. All in all, very grateful and satisfied.