I have had my house rented by EweMove for a few years and then I sold the house via EweMove too. I have paid full amount for fully managed service for years, the fees he also increased which I didn’t oppose. However, I came across a very disappointing experience at the end of the tenancy and sale when I have realised that the inventory has not been completed properly whilst my house was rented as some of my expensive furniture was missing, the house was left in a mess with loads of rubbish that I had to clean up myself and on my expense. I asked for my house to be checked by the agent after the last tenant moved out as I had to come and remove my furniture before the house was sold. However, the agent, although having a few days to complete the check out, did not do so, and completed the check out when I was clearing out the property. Although I supplied pictures, The tenant has not been charged for missing furniture and leaving rubbish in the house. I have paid monthly fee without any hesitation as I was expecting the full service I paid for. However, at the end, and appears to be throughout, the service has been poor.
Unknown
Unknown
EweMove, Long Eaton, NG10, UK, NG10
Hello! So good to meet you, I'm Jordan. Your local EweMove personal agent. Let me introduce myself... Born and bred in the local area, I'm known as one of the top estate agents in Long Eaton. I've been a part of EweMove since 2018 and have since helped hundreds of people to find their perfect home, earning rave reviews along the way for my fresh approach, and my high priority for top quality customer service. You might already recongise me, I've become a bit of a local celebrity, you might have spotted my personalised property video tours we produce for our clients. To see me in action, simply go to our YouTube, Facebook or Instagram page, sit back and ‘kick off your shoes!’
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