Both my partner and I were leasing properties from this company. When I moved in to my flat, there was still soap and shower gel on the bathroom walls, along with a generally dirty flat that I had to clean before moving in. I was left without a washing machine for almost 3 months after mine broke down. When I left, despite cleaning the property thoroughly, I was charged for cleaning & carpet cleaning, and damage to the property that was there when I moved in. I was even charged £10 to change a light bulb!! I disputed the proposed deductions and received sarcastic or rude replies from Amanda (the manager). My partner was then extremely vigilant when leaving his property knowing what I had been through, and even hired a carpet cleaner, but low and behold, he was charged for carpet cleaning. I cleaned & defrosted fridge/freezer for him, but he was charged saying he did not do this. He was even charged for a 2nd 'missing' smoke detector that wasn't even in the property when he moved in. He moved out on 12th August, and disputes over deposit returns have been ignored by Martin & Co, and he still now doesn't have his deposit back (it's now February), and we're in the process of disputing through the DPS. I would advise anybody against leasing a property through Martin & Co, unless you don't want to see your deposit again.