Awful experience – Left in an uninhabitable apartment for months. I have been renting a property managed by Belvoir, and my experience has been nothing short of frustrating. From the very first day, there were major issues with the apartment, including severe damp and humidity problems. When I first visited the property, the damp stains were covered by a double bed and a wardrobe in the corners of the room, so I didn’t see the damage until after signing the contract and moving in. Once I discovered the issue, I immediately raised concerns and asked about canceling the contract, reducing the rent by 50%, or being moved to another apartment. Every time, I was told that the room was "habitable," which is simply not true. Belvoir has claimed they’ve prioritized fixing the issues in my apartment, but after nearly six months, the damp problem still persists. Their excuse is always the same — that everything depends on the building management company, Urban Bubble, as they are the ones responsible for maintaining the building. But this just feels like a way to avoid responsibility while I continue paying full rent for an unlivable space. To make matters worse, I believe my flatmates and I are being treated this way because we are Spanish immigrants. We believe they think we don’t know our rights under UK law and won’t take action, so they take advantage of us. But they are wrong — I’ve already taken the formal steps to seek compensation through The Property Ombudsman. If you're considering renting with Belvoir, think twice. They’ll leave you trapped in a bad situation, taking your money while doing nothing to make sure the apartment is in decent condition. I will attach some photos so you can judge for yourself just how "habitable" my room is. These photos won’t just show the severe damp issue, but also the condition in which we found the apartment on the first day — it was a complete mess.