Hi, be careful of this agency. It started when Antony was the manager. They falsely advertised properties. The one I rented was advertised with two parking spots, but when I moved in, I was surprised to find only one. When I reported that the flat was full of the previous tenant's belongings, they ignored it and charged me for the removal of someone else’s property, even though it caused me annoyance throughout my tenancy. In the end, Hannah, the new manager, justified taking my entire deposit by stating that they could no longer do anything as the flat was no longer managed by them! Although none of the inspections had any notes, by the check-out, the entire flat was fixed using my deposit. They even charged a landlord fee that I don’t understand. Bottom line: stay ahead of them. Note all inventory details, check door handles (they will charge you if they’re loose), and door stops (they don’t take good pictures of these). Also, report all non-installed bulbs, as they will be reported as damaged upon your check-out, and take pictures if skirting was not attached. This is especially important for one of the two flats they manage in a building called Leftbank in Spinningfields.