DO NOT USE THIS COMPANY - NO MATTER HOW DESPERATE!!! My sorry journey started with Belvoir last year. My flatmates & I were desperate for a flat in Manchester & saw one we really liked listed by belvoir. We saw there awful reviews (all 1-star or 5-star - I’m guessing the 5-star reviews aren’t genuine customers) but decided beggars can’t be choosers and went with belvoir. WHAT A MISTAKE! From day 1, they were a genuine nightmare. I hate the fact I have to give them a 1-star rating. They are genuinely the worst company I’ve ever dealt with. We moved into our apartment in a disgusting condition - the oven was completely broken, there was black mould in the kitchen & both bathrooms. Our property manager, Kash, admitted the property was in an unacceptable state when we collected keys, but then proceeded to ignore our calls and e-mails for over a month - when some problems were sorted. We went the full tenancy with mould in both bathrooms & kitchens as they refused to even acknowledge there was mould in the flat! Baffling. We eventually gave up on trying to contact Kash and accepted there may be a few problems with the apartment for the duration of our tenancy. When we moved out, we all attempted to contact the deposits manager at Belvoir (still nameless but repeatedly told they exist & we’re on lunch, ill today etc). After weeks of attempting contact (deposits should be returned within 2 weeks of moving out by law), we eventually receive contact from the company saying our flat was left in a bad state (it wasn’t) and we were to have over £100 each removed from our deposit. The chancers. We left the flat minted. No damage to the flat during our tenancy. Essentially they tried to steal £300 from us. The funny thing is, we actually found tenants for them for this year - our friends, who report the problems still remain and there’s been no money spent on the flat. They have now ignored us for over a month. We’re taking them to court. AVOID LIKE THE PLAGUE