Honestly I've never dealt with the company that's worse in my entire life. When we first moved to our flat at 303 Barton Place it was disgusting shockingly dirty. Sticky counters, mould in the bathroom, pee stains on the toilet, hair everywhere. From then on the nightmare began. Inventory was done 7 days after we moved stating how clean the flat was - obviously after we'd cleaned it. We were constantly ignored if there was an issue with the flat - broken toilet seat, curtains that needed putting up, broken smoke alarm etc. - they never sent anyone to fix anything nor they cared really. When there was time to move out they managed to charge us £195 for smoke alarm (funny enough), curtains and cleanliness, that's in addition to £400 in agency fees we paid them in the beginning. And even though we left £200 worth of furniture in the flat free of charge they simply took it for granted - not even a thank you. When I went there to hand in the keys I had a chat with their branch manager Amit. He assured me that everything's going to change at Belvoir, and that he's looking to improve relationships with his customers and that they won't be blatantly charging their customers 'just to get more money out of them' like they used to. Unfortunately it seems like things are never going to change there. So please, if you are a tenant looking to rent a flat in Manchester avoid them at all costs - you'll save yourself a lot of nerves and money.