Belvior properties have proved to be the most incompetent business I have had the displeasure of dealing with. Most unfortunately they happen to be the business in charge of my living conditions. I was forced, despite 5 plus phone calls per week, to live without heating in my flat for 5+ months. Finally, after with-holding rent, they allowed me to live in a flat with heating. For only £400 a month! At least I saved on the electricity bill ey. But I must say, it has been a character building experience. While living in student lets I was stupid enough to think that having access to a hot shower every morning was normal. but now, thank god, I have learnt over the last 11 months that in reality paying good money for a city let only means location. Forget heating, hot water, a working extractor fan in either the kitchen or thewindowless bathroom. I've learnt that the vinyl is in fact supposed be hanging off the cupboards, it's a trend right now. But mostly, I've learnt neither belvior nor the useless contactors they decide to use are to blame and this level of service must just be how it is.......... While I can't lie and tell you the employees are not polite, they are. But I really urge anyone reading this to avoid this letting agent and go elsewhere, there are hundreds of incredible properties in Manchester. Similar to the one I'm moving into, they had me at hot shower. Ps they only got one star because you have to click at least one to post