I wish I have read the reviews before dealing with this horrible agent. They book a viewing, take your contact details. Then they don't turn up or even bother to call! You view a flat and once you pay their admin fees and a deposit, they move you into a different dirty flat!! And refuse to give you your many back! Anyways, legal action is taking place soon, but steer away from this SCAM! BTW, the single is star is just to be able to post the review, the don't even deserve it.