Just purchased a flat with a tenant managed by Belvoir. We told Belvoir we want to manage the tenant ourselves and stop their management service. We asked for keys, inventory and deposit, but Belvoir refused to do this, making it difficult, asking their lawyers to check our legal documents, which is very silly because we completed the purchase 1 month ago and Belvoir themselves were the sellers agent. After 2 days they finally agreed to give the keys back, but refused to provide inventory photos as they now "don't have them", but they did a week ago when they wanted us to remain their client.