Avoid this agency at all costs. Awful property with issues from day one with property not having been even cleaned before new students moved in. Reported form start of tenancy regarding unusable broken furniture dirty stained mattresses filthy house conditions. All will be the same for any new tenants as only lip service given. Progress to reports a few months afterwards regarding damp/mould and vermin infestation, again lip service given . Property my daughter has now thankfully moved out of is still infested, still mould ridden with the same broken furniture and stained mattresses ready and waiting for this agents next victim. Slumlords.