Please if you are a student STAY CLEAR of this company. It seems their aim is to take advantage of students and you will have never ending problems for your whole tenancy. Since our move in day, the property was in a state and after numerous attempts by us to get thing replaced/repaired, a year later these things still haven't been sorted. Communication is non existent and they claimed they are 'too busy' to reply to our emails. They made it seem as though the landlord was at fault for communication/maintenance issues but after we finally got in touch with him, this was clearly untrue and simply down to the lack of professionalism from NH. Since lockdown happened, negotiations were made with the landlord however NH manipulated these and made it seem as though it was an error on our behalf which it was not (yet again blame the students). It's a good job we have all these emails as written evidence as now they are trying to take our full deposit plus extra on top for general cleaning/wear and tear... when we left the property in 100x better state than we received it! They are quick to demand their money through threats but will never reply to your queries.NegativeResponsiveness, Quality, Professionalism, Value