Katie recently helped us rent a property, she was great from start to finish and always contactable. Our move was time sensitive and all went as smoothly as we hoped. Only negative at all was the 3rd party document processor Goodlord, felt a bit like you are being scammed and was followed up by sales calls that are done in a way that could lead some to believe that you have to use these services to find energy suppliers or insurance. But again, any concerns were quickly cleared up by Katie.