After noticing Preston Baker had sold a few houses on our street, I decided to give them a call. The focus of my enquiry was to get an evaluation on my house, as we may look to sell in the near future. I asked for a estimated value of the current state and if we were to develop our loft onto a room. I figured Preston Baker would be the best to give us this information, as they know the street well. Julie, who was a very experienced member of the team came to our house and was really lovely, warm, knowledgeable and informative. Whilst acknowledging the positive initial experience, I have been very disappointed with the follow-up. Julie attended in early July and said she would send a report to me outlining the valuation(s). Nearly 4 months later, I'm still awaiting this. I have contacted the company multiple times and confirmed my email address, although they have been polite and acknowledged the issue, I am still awaiting the report. If I'm honest, it has influenced my trust in the company.