Initially a very good experience, however once the sale was made, very little contact was received. Also, I never received a hard copy of the brochure of my house, and although I identified errors in the brochure, they were not amended. I cannot fault the day of viewings, it went very well and I left the agent in charge of showing potential buyers around the property. I was also informed that my property would be included in a 'video email' which either was not done or I just didn't receive a copy. Overall I was happy with Preston Baker, however a few changes would have made it a better experience. Also, this is the first time I have been asked for feedback, and I moved over 4 months ago.