As with so many letting agents, whilst looking for a property you have to list your preferences and needs. The same occurred with Goodfellows when registering with them after calling about a property they had advertised meeting our specifications. So why is it that we then received calls for properties well outside our desired needs. (Nearly £700 over our budget or completely the wrong areas) We gave clear maximum price, clear min and max rooms and very clear areas and locations. The first call I can somewhat get over, but the second its becoming an headache. This isn't just a Goodfellows issue, they are one of many. When I explained this situation to the lady calling, she became very dismissive and ended up slamming the phone down on me. Not at all what you would expect from a "professional". Given how easy it is to sell property at the moment (demand massively outweighing supply), letting agents really need to stop treating us all like a number. You're supposed to be selling to me. If only landlords knew what they were paying their fees for.