Hi Saffron would you be able to give me some more details please as I can’t find you on our system. Please email martin.humphreys@goodfellows.co.uk or call 07899842705.... kind regards Martin Hi Saffron we have now spoken to the lettings negotiator involved and he acknowledges that he didn’t call you back that evening as he was on appointments but he called you and left a message and also followed up with an email confirming he had left a message all before 10:00am the following morning. We are disappointed that you felt this warranted a 1 star review. Kind regards Goodfellows Morden Lettings