Dear Louis , thank you for this great 5 Star Review. What a great opening line and so true , when buying you can't choose your estate agent , so we are delighted that you bought your property through us and that you found Gemma to be really great. We are lucky to have staff who are prepared to go the extra mile to make things go smoothly and by the sounds of it that is what Gemma did. Kind regards Goodfellows Morden