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Karl Tatler Estate Agents - Moreton

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Karl Tatler Estate Agents - Moreton

A selection of reviews/testimonials by highest rating
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1.00 /5

I am sorry to say that my experience was dreadful. I live abroad and was selling my mother’s property on her behalf as she had to move into a Care Home.. At the beginning all seemed professional, photos etc although of course strict conditions. Once interest was shown with a prospective buyer who could not actually afford to buy the bungalow all was a horrendous experience. What should have taken 8 to 12 weeks took 16 weeks . I honestly felt that Tatlers was working for the buyers and not myself. They should never had advised a sale to these people.

review by Cheryl Birks

Reply from agent

Good morning Cheryl, we are extremely sorry to see your review today. Having gone through all documented communications and recorded phone calls we can see Branch Manager Darren's email on 24th March did provide a full explanation of the situation. And, as he states 'we pride ourselves on trying to provide the best possible service', so we again, apologise that your experience wasn’t what you were expecting. If you would like to discuss anything further then please don't hesitate to contact our Operations Director Andrew Schofield on andrew.schofield@karltatler.com who will be more than happy to talk to you.