The lettings office are very unhelpful. I had to reschedule a Sky broadband installation by 3 weeks due to them refusing to come to the property and open the phone line cupboard located outside the flat (it's a ten min walk from the office to my flat) They provided me with little information and no show around on my move in day. I have had an awful first month trying to sort all of these issues out and cannot wait to move out of this flat and never use Manning Stainton again.