I currently rent a property through these and would not recommend!! the lady who did the viewing had no knowledge of the property and was unable to answer any questions, unfortunately i was not in a position to shop around, took the property and had to pay a "moving in moving out fee" no other agent charges this as i checked but they told me everyone did so they lied to justify a fabricated fee, i then had to go to the office to collect the keys even though i paid that fee. They did not tell us how the boiler, water heater worked and said they would charge us for them to come out to show us. Shocking service. Shame there is no minus option on the stars. DATE. 11.07.19. Forgot to show up for an inspection that was booked form AM as my partner works nights, she stayed awake till 11.45 to then receive a call saying your sorry you forgot. I'll accept my £25.00 fee via transfer or cash, that's what you said you'd charge us if we forgot or cancelled, only fair we get it for your incompetence .