Unprofessional, immoral, worst of the worst! Since my vocabularies are limited so can’t find any other words to describe their hideousness. Just be careful when you select a letting agency. I have never been treated like this before. I give them a one star just because I am a kind person. 1. Maintenance is terrible. Some issues I mentioned had not been sorted when I moved out. 2. Do not expect to get your deposit back from them. When I left the property with a proper cleaning, I received a MASSIVE quote from them which was “quoted” by themselves rather a contractor later I realised after I went through the deposit dispute process. They charged me for leaving a drying rack which I again again told them it was not mine, thank god I unintentionally took a picture, also charging for left a door stop which they should have provided? I even don’t want to mention that the freezer was not even cleaned when I moved in and I cleaned by myself, it was stupid not to take a picture. What I meant is please have some professionalism. Please dispute your deposits if you think you feel you need some fairness. 3. Don’t forget to cancel your standing order or they will charge you A LOT AND it will take a few months for them to get it refunded.