TAKE YOUR MONEY AND LEAVE YOU HANGING! -Costumer service appalling, been repeatedly hung up on the phone when trying to discuss issues with property. -Emailed on day one to request small issues be fixed, one of several issues were eventually fixed. One issue which wasn't fixed was the living room door, this eventually resulted in myself and flatmate being locked in the living room when the door handle became unusable. -Waited almost a month for the referencing to be checked before I was told 100% that I had secured the rental. -Being charged for a replacement carpet even though the damage was there when I moved in and was mentioned to them when the inventory was signed. -Inventory was issues 11 days after moving in -Inventory was incorrect, stating kitchen needed painting but when we moved out all of a sudden they claimed it was freshly painted when we moved in. -The deposit has been disputed for weeks now before going to DPS, with blatant lies being told on their part. -Have not been allowed to see the checkout report. And finally I was accused of purposely sitting on the sofa rubbing my feet on the carpet in order to damage it... NO STARS IS NOT AN OPTION! *Update- Upon disputing the charges given on moving out, the DPS (Deposit Protection Service) judged the majority of their ridiculous claims to be false and our deposits were returned.