I have rented a property managed by Northwood Tyneside on behalf on my landlord for almost 5 years now. The staff are all absolutely lovely and through the course of my quite long tenancy I have therefore had the pleasure of speaking to most of them. They are flexible in their contact, both using email and phone calls, as well as working round me to carry out any inspections/jobs, which suits me great as I have a demanding job. I rent an apartment in a gorgeous listed building, which is lovely but as it is quite old inevitably I have had a few maintenance issues over the years. Here I give particular praise to the wonderful Laura at Northwood who is always prompt in keeping in touch if I have an issue and tireless in communicating between myself, the landlord, the building management and contractors to get things sorted ASAP. I quite simply cannot thank her enough. I have rented with a few companies previously and had no where near the level of service I get from Northwood. Highly recommend, keep it up Northwood Tyneside :)