Very poor from the moment we moved in, we moved in to a property that had no heating as the boiler needed fixing this was in "Beast from the East" lucky we could stay with family during those two week. The garden was disgraceful with over 100 screws that we had to remove. Throughout the tenancy numerous issues that took ages to resolve. And during check out wr left the house as clean as when we moved in but still "needed cleaning". They seem to do anything ti take as much money as possible and when you ring to chase this up or questiont this with them the person who is in charge is never in or unavailable at the moment. This is not just a rant from a disgruntled tenant, several friends who rented through northwood have experience similar issues. They have taken none of the issues we raised but continued to place the blame on ourselves. I do not appreciate your reply in where you imply I failed to inform you I had COVID. I did not fail to inform you, the shower had broken for the third time we raised the issue and waited for it to be fixed, and in the wait time I contracted COVID which I i formed the contractor as quick as possible, this is a forum for reviews whether you agree or disagree. You should not write in your reply or hint at my profession nor any personal details it is some what a breach.NegativeResponsiveness, Quality, Professionalism, Value