I had a very good customer service experience with Northwood Newcastle during the view of one of their properties. Staff was very professional and helpful in answering all my questions.PositiveProfessionalism

Excellent experience delivered while selling my house. Thank you to Leanne for her professional service, very responsive to telephone calls and very good customer service, would highly recommend.PositiveProfessionalism

We purchased our property through Northwood and we were thankful for their speed and correspondence. Great staff and a huge thank you to Jayne for getting our family into our new home before Christmas 2020!PositiveResponsiveness, Professionalism

Excellent service when selling my mother's house, despite the best efforts of some very poor Scottish solicitors. Now excellent service in renting out my aunt's house. Very rapid response to issues such as the boiler not working!PositiveResponsiveness, Quality

I have let my Flat out through the guaranteed rent scheme for the last three years with Northwood. They always provided me with an excellent service, they have been quick to reply to emails and professional throughout. I would strongly recommend any prospective landlord use Northwood as I have been impressed with their service. I plan to keep using them in the future.PositiveResponsiveness, Professionalism

Easy to access & find what I was looking for

Victoria and the staff were absolutely great and kept in touch all the way through the selling of our property. Victoria was excellent and I can not rate this company highly enough. Very happy 😊 . Thank you ladies. …

We have leased two separate properties through Northwood in the last 10 years, one in Winlaton and more recently one in Denton Burn. They are a truly local Estate Agents with a very professional, customer focussed team, in the agency, lead by Michaela Burn. Throughout the last year, during this dreadful pandemic Michaela and the Northwood team went to great lengths to ensure they were always there for us and they ensured their customers were able to access the services we needed to enable the arranging of repairs etc. Megan Galloway has been a real friend in need, overseeing any repairs needed and ensuring we were kept updated as repairs were progressed to completion. We are sad that we are now leaving our current property, but if we do need to lease another property in the future I will definitely use Northwood again.

I have been working with Northwood Newcastle for nearly a year now & they have been incredibly helpful! Jayne & Leanne especially have been & have continued to be extremely responsive & always super friendly on every phone call. Clients who I have worked with within Northwood have repeatedly said that they are the best in the area! 5 stars!

Helpfull friendly staff.