Northwood were the estate agent with which we purchased a property through. I found the staff there to be great From the point of arranging viewings right through to collecting the keys. I found all of the staff to communicate very well with keeping us up to date with viewings and our offer as quickly possible. I mainly dealt with Jayne who i felt was very professional and knew exactly what was going on throughout and communicated any updates promptly. Although i was purchasing a property if i did sell i wouldnt hesitate to use Jayne and her team to look after that sale.

I have always found Northwood very fair and professional. Excellent service is provided to both landlords and tenants.

I have dealt with Northwood on many occasions and the staff have always been friendly, knowledgable, and professional. I would definitely recommend to others.

Good letting agent

Sold our house for asking price! Our situation was that we bought and renovated our home to live in Denton Burn, however, we ended up with an opportunity to move abroad, meaning selling our home was on the cards sooner than we anticipated. However, what we had spent in total was slightly higher than what I could see houses were selling for. Furthermore, the hot topic at the end of 2019 was Brexit, and some mortgage companies and valuers were down-valuing homes after good offers were made, concerned that there would be a price crash. This had caused some "run of the mill" sales to fall through and there were fewer buyers looking than previous years. Two other estate agents told us to advertise either unrealistically higher (risking no viewings coming through the door, or playing a game of price reductions), and far lower (risking selling too quickly, selling ourselves short and losing some of the money we spent on the home). We took advice from Victoria Skoyles who has a good reputation for selling homes in Newcastle. It felt like she was the one who had the natural skill to pull all the intricate details together that had to be factored in during a time of uncertainty and pull off the right result. Knowing this area street by street she acknowledged some points that were different about our home which others had missed, gave us some valuable insights into how the buying market was behaving today, and came up with a price she could justify with a good plan. When we advertised our home with Northwood between Victoria, Andrew and Jayne they took brilliant photographs, organised 9 viewings and to our amazement, within a month they got us three offers! The last being at the actual asking price. If you haven't sold your own house before, there are two main halves to the service (advertising and sales progression), but at each stage there is a lot of communication between you. Your estate agent will get to see the best and worst of you because it is an exciting and stressful moment in your life and it feels like such an uncertain process even when it goes well. At each point of contact this team empathised with, worked around, and completely understood the situation we were in. Once the offer was accepted they didn't just sit back and wait for the solicitors to do their work, the levels of service increased further chasing the buyers's solicitors up, following us up when we hadn't done something etc. We really appreciated one day in particular when Victoria answered us promptly during what appeared to be a week of 12+ hour work days because all of her colleagues were unfortunately ill at the same time in January with this winter's cough/cold/flu bug. She didn't just clock off at 5:30 and leave us hanging - she always did what needed to be done to keep the sale running smoothly and kept us in the updated right away on less urgent matters - that week wouldn't have been easy for her. We can't thank everybody enough including Sara, Michaela, Megan and Inde for the effort and teamwork involved in making sure the sale is completed and we can start our next chapter. Unbelievable effort. Thank you so much. Nasser & Sophie

Sold our house for asking price!

Sold our house for asking price! Our situation was that we bought and renovated our home to live in Denton Burn, however, we ended up with an opportunity to move abroad, meaning selling our home was on the cards sooner than we anticipated. However, what we had spent in total was slightly higher than what I could see houses were selling for. Furthermore, the hot topic at the end of 2019 was Brexit, and some mortgage companies and valuers were down-valuing homes after good offers were made, concerned that there would be a price crash. This had caused some "run of the mill" sales to fall through and there were fewer buyers looking than previous years. Two other estate agents told us to advertise either unrealistically higher (risking no viewings coming through the door, or playing a game of price reductions), and far lower (risking selling too quickly, selling ourselves short and losing some of the money we spent on the home). We took advice from Victoria Skoyles who has a good reputation for selling homes in Newcastle. It felt like she was the one who had the natural skill to pull all the intricate details together that had to be factored in during a time of uncertainty and pull off the right result. Knowing this area street by street she acknowledged some points that were different about our home which others had missed, gave us some valuable insights into how the buying market was behaving today, and came up with a price she could justify with a good plan. When we advertised our home with Northwood between Victoria, Andrew and Jayne they took brilliant photographs, organised 9 viewings and to our amazement, within a month they got us three offers! The last being at the actual asking price. If you haven't sold your own house before, there are two main halves to the service (advertising and sales progression), but at each stage there is a lot of communication between you. Your estate agent will get to see the best and worst of you because it is an exciting and stressful moment in your life and it feels like such an uncertain process even when it goes well. At each point of contact this team empathised with, worked around, and completely understood the situation we were in. Once the offer was accepted they didn't just sit back and wait for the solicitors to do their work, the levels of service increased further chasing the buyers's solicitors up, following us up when we hadn't done something etc. We really appreciated one day in particular when Victoria answered us promptly during what appeared to be a week of 12+ hour work days because all of her colleagues were unfortunately ill at the same time in January with this winter's cough/cold/flu bug. She didn't just clock off at 5:30 and leave us hanging - she always did what needed to be done to keep the sale running smoothly and kept us in the updated right away on less urgent matters - that week wouldn't have been easy for her. We can't thank everybody enough including Sara, Michaela, Megan and Inde for the effort and teamwork involved in making sure the sale is completed and we can start our next chapter. Unbelievable effort. Thank you so much. Nasser & Sophie

I contacted this agent and had a very specific request and had only a few weeks to make it all happen, any delay wouldn't have been acceptable. Fair play this agent pulled out all the stops and got everything done and I was moved in before Christmas they even went out of there way to drop the keys off at my hotel before I arrived so I wouldn't have to wait. Highly recommend the team at northwood.