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Northwood - Newcastle

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I use Northwood newcastle for all my property needs whether that be buying, selling or managing my rental property's, all staff are first class and go over and above to help their clients, best estate agents in the area

Reply from agent

Thank you very much for your lovely review. It is a pleasure to work with a knowledgeable and professional landlord and i hope we can continue to live up to your expectations. We look forward to your next visit! Take care!

5.00 /5

I became a reluctant landlord when i was forced to move for work and have rented several times over recent years finally as a tenant with Northwood Newcastle. They have been nothing short of exceptional. They are very honest and matter of fact which i found refreshing. It was particularly difficult when i moved out because of work commitments and time away from Newcastle but they were very clear at the pre check out visit, (something i was never offered by other agents) and did my check out without me. A few cleaning issues were raised which i was happy to pay for as i just didn't have time myself. They made no deductions for this as they said it was done easily by the staff. Another first in my experience! I don't know how they remain so cheerful as i have had endless problems with my own tenants that seem to think they are paying for a "hotel" experience, want everything the next day and think they are doing you a favour living in your house. To top it all the staff at Newcastle actually helped me with my own property 200 miles away, giving me the right legal advice and prevented my agent putting me at risk. I wish they could manage it for me. I can not say anything but they are the best agent i have dealt with by some margin.

Reply from agent

High praise indeed, I am glad we could help. It is often hard for tenants to understand the difference between poor service and service that you don't like such as property inspections and deductions. It is always pleasing to deal with someone that can see both sides of the argument. I hope you can find a Northwood office that will be able to manage your property but we are always just a phone call away and the legal team are on hand if you need them.

5.00 /5

I would like to say a massive yes yes yes to Northwood Tyneside especially the letting side of the company. They look after multiple properties of mine. Not only do they guarantee 52 weeks rent but they have a 1st class maintenance team behind them. Any issues they have an engineer at the property same day and problem solved. It is this type of service my tenants stay at my properties. Thank you Northwood and team

Reply from agent

Thank you so much for your review. Maintenace is a thankless task so its nice to get a positive comment, laura will be pleased!

5.00 /5

Northwood offer a fantastic service and have helped me enormously with both sales and lettings. A most professional and efficient team!

Reply from agent

Thank you Mike Its a pleasure to work with a landlord like yourself!

5.00 /5

Contacted Northwood when looking for a flat. Flat provided was Perfect with reasonable price. The service was A*****. Very helpful staff and provided clear and transparent information throughout my stay including my checkout. Highly recommend. Will definitely use them again. Thank you.

Reply from agent

So glad we were able to help and you were happy!

5.00 /5

As first time buyers we were so surprised at how helpful and involved Northwood were from the viewing through to completion. From week one we received weekly email or phone updates from Wendy and she was always chasing up solicitors or the vendor, making sure any queries or delays were dealt with. Victoria was really helpful during the week of completion, smoothing out details with the vendor and updating us regularly on moving day.

Reply from agent

Thank you for your positive review and it was our pleasure helping you buying your first property.

5.00 /5
13.02.2019

Excellent communication and Professional service

Reply from agent

Thanks moira! I hope your enjoying your new home!

5.00 /5
04.01.2019

Amazing easte agents! Help my and my boyfriend buy our first home! Go out there way to help so much! Really appricate everything they have done! Thank you So much.

Reply from agent

Thank you very much for your lovely review Shelby! We hope you and your partner enjoy your new home! You know where we are if you need us ??

5.00 /5
28.11.2018

First class staff a pleasure to work with

5.00 /5
24.09.2018

5 stars If I could give them 6 I would!!! I can't rate this estate agent enough. if you have a house to sell or are buying a home they have helped and supported us through 3 house sales in the last year. There communication is amazing they make you feel valued as a customer which in estate agents I think is very hard to find. Thank you to all the team at Northwood I would recommend you to everyone. Laura x

Reply from agent

Many thanks for your kind words. It's reviews like yours which make us proud and reinforces our belief that customer service is number 1 in our list of priorities. We wish you all the best in your future endeavours :)

Contact details
Sales Phone:

0191 2740119

Lettings Phone:

0191 2740119

Lettings Email:

newcastle@northwooduk.com

Opening hours

Unknown

Address

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Our team

Sara Burtler

Michaela Burn

Victoria Skoyles

Wendy Forster

Julia Broadley

Laura Cheetham

Rebecca Long

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available