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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Most unsupportive and unprofessional company I have ever encountered. Moved in to a house that was covered in mould and had to request the property be cleaned on numerous occasions only to receive a leaflet claiming the mould was down to condensation. When the mould was finally cleaned by a contractor the work done was cheap and shoddy and problems resurfaced almost immediately. Then when it came to moving out we were requested to have the house professionally cleaned, which we did and they came back saying the house was not cleaned to a professional standard supplying pictures they took of the mould and other issues we came to them with at the start of the tenancy. We were then charged out of our deposit for uncleanliness, even down to 1 grain of rice in a cupboard even though we had the whole house professionally cleaned. The deposit was only returned after constantly emailing and asking them for it 22 days after leaving the property. DO NOT USE THIS MONEY ROBBING COMPANY.

Reply from agent

Hello Callum, sorry it’s come to the point you’ve felt the need to leave the review in the first place. Have forwarded the content of the above to our senior property manager who is going to investigate and will then make contact with you to discuss.

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure