Excellent service from the agent

Alexi kept me well informed throughout and quickly achieved to get me a tenant for my property.

Professional and Friendly

It's the first time for my wife and I in the UK, and Alexi from Mansons helped us a great deal - both with explaining the documents we needed to go through and with answering the many questions that we had. As a bonus, he is a very friendly and fun person to talk to! I also met with Jonathan, who showed me the property (which we ended up living in), and was very friendly and helpful. In general, I was given the feeling that Mansons have a professional, trustworthy team, with excellent service and attitude towards their costumers.

Very helpful

Everyone was very helpful especially alexi, the communication was great and he was very nice friendly. He made sure to keep us updated and made the experience of finding a property easy

Very fast and efficient

Went to view a flat to rent and liked it. I rang to let them know I liked it and check they would accept my dog. Within 48 hours they had checked with landlord about my dog and all references were back. They emailed me straight away with info on how to pay deposit and what I needed to do next etc and dates were set to sign and collect keys. I've moved a lot and this has been the quickest and most efficient company yet!

Excellent

Beware the lettings agent of Jesmond. Mansons are an exceptional outfit who I can't recommend highly enough. The flats they offer have been inspected (not every agent does this) and you pay market rent. They are properly cleaned and of an acceptable living standard. The staff are very professional and helpful, Alexi and Kirstie were excellent throughout. Proper checks are carried out and you can be sure any property is suitable for habitation (this was not the case with another lettings agent situated above another estate agents in Jesmond next to the post office.) If you're a student do not be palmed off with substandard accommodation. None of the Jesmond rents are cheap. If you want to use a good agent in my experience Mansons were the best, followed by Acorn and Pat Robson. And don't be rushed into thinking you have to find somewhere in November for the following academic year.

Restored faith in Agents

I have had a nightmare dealing many other agents in Newcastle and I was starting to lose all hope. My faith has been restored now after using Mansons. They were recommended by a friend and I wasn't sure I was going to be looked after but I have been. I am so pleased. Alexi was great from the start to finish.

Would definitely recommend

We have started renting a property through mansons this year and so far we have had no problems. Kirsty was very helpful, between helping us choose a property and getting all paperwork sorted. If you are a student looking for a hassle-free year in terms of renting id recommend Mansons 100%!!

I can't rate the service high enough that I have received from Mansons. Deborah was the lady dealing with the sale of my house and from start to finish the communication was fantastic! She kept me informed throughtout the process, even when valuations, surveys and searches had been completed by my buyer's side, which I didn't expect. I put my house on the market and within 2 days, had viewings. I had accepted an offer within 3 weeks which was great. I have dealt with estate agents in the past and have had such bad experiences, Mansons definately restored my faith! Mansons only have a hand full of properties that they sell at any given time, but this, I feel is so much better than the larger sales agents because they actually have time to dedicate to selling your property. I would recommend Mansons to anyone wanting to sell their property.

Thank you to the Mansons team for all your help with letting and managing of our property these past few years. One of the most reliable and professional lettings agencies we have dealt with. Fast responding, professional and able to sort all our enquiries in an efficient manner. Thanks to Deborah for the advice and help in handling the sale of our rental property as well. Would highly recommend!

Very unusual to have no complaints about a property letting experience but Mansons have bucked the trend. Extremely welcoming and friendly staff who were always only an e-mail away with any of our queries. We would have a reply within 30mins with information about how they were going to fix the issue. All the affiliated maintenance teams were also friendly and very helpful. We were very fortunate to have stumbled across Manson, as students who are often taken for a ride by manipulative landlords. I stress to any prospective students to consider student rents through Mansons Big thanks to Debbie who was brilliant throughout